How Zoom Helps You Stay Safe in Cyberspace

In today’s digital-first world, cybersecurity isn’t optional — it’s essential. Whether you’re hosting meetings, webinars, or remote events, Zoom offers built-in features to keep you protected. 1. Proactive Security Controls…

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The Top 10 Webinar Platforms for Businesses in 2025

Webinars have become a core part of business growth strategies — from lead generation to customer education. Choosing the right platform can make or break your virtual events. Here’s our…

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Enhancing Client Service: 5 Zoom Strategies for Professional Services Firms

For small and mid-sized professional services firms, delivering exceptional client experiences is paramount. While larger firms may have extensive resources, your personalized approach can set you apart. However, daily operational…

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Understanding Omnichannel Customer Service

In today’s digital age, customers interact with brands through various channels—be it phone calls, emails, social media, or live chats. Omnichannel customer service refers to a unified approach where all…

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Zoom Set to Enhance Customer Experience with New Salesforce Service Cloud Voice Integration

Unified Interface Coming Summer 2025 to Streamline Agent Workflows Zoom has unveiled plans to integrate its AI-powered contact center capabilities with Salesforce Service Cloud Voice. This strategic integration, scheduled for…

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Leadership Strategies for Remote Teams

1. Develop a Centralized Knowledge Base Encourage team members to share insights and lessons learned through regular knowledge-sharing sessions. Utilize collaborative tools like digital whiteboards and online meeting rooms to…

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AI Companion: From Assistant to Agent

Zoom’s AI Companion has evolved into an agentic AI, capable of reasoning, remembering, and executing tasks across the platform. Key features include:​Zoom+2Zoom+2Zoom+2 🎯 Custom AI Companion Add-On Launching in April…

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Get Moving with Apple Watch on Global Close Your Rings Day – April 24

This April 24, Apple invites Apple Watch users around the world to celebrate Global Close Your Rings Day by completing all three Activity rings — Move, Exercise, and Stand —…

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Apple Marks Major Environmental Milestone Ahead of Earth Day

Company surpasses 60% reduction in global emissions, expands clean energy and recycled materials use As Earth Day approaches, Apple has announced it has reduced its global greenhouse gas emissions by…

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Microsoft Introduces o3 and o4-mini: Advanced Reasoning AI Models

Microsoft has launched new AI reasoning models—OpenAI’s o3 and o4-mini—through Azure OpenAI Service, available in both Azure AI Foundry and GitHub. These models represent significant advancements in AI reasoning capabilities,…

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