How Zoom Helps You Stay Safe in Cyberspace
In today’s digital-first world, cybersecurity isn’t optional — it’s essential. Whether you’re hosting meetings, webinars, or remote events, Zoom offers built-in features to keep you protected. 1. Proactive Security Controls…
Read moreThe Top 10 Webinar Platforms for Businesses in 2025
Webinars have become a core part of business growth strategies — from lead generation to customer education. Choosing the right platform can make or break your virtual events. Here’s our…
Read moreEnhancing Client Service: 5 Zoom Strategies for Professional Services Firms
For small and mid-sized professional services firms, delivering exceptional client experiences is paramount. While larger firms may have extensive resources, your personalized approach can set you apart. However, daily operational…
Read moreUnderstanding Omnichannel Customer Service
In today’s digital age, customers interact with brands through various channels—be it phone calls, emails, social media, or live chats. Omnichannel customer service refers to a unified approach where all…
Read moreZoom Set to Enhance Customer Experience with New Salesforce Service Cloud Voice Integration
Unified Interface Coming Summer 2025 to Streamline Agent Workflows Zoom has unveiled plans to integrate its AI-powered contact center capabilities with Salesforce Service Cloud Voice. This strategic integration, scheduled for…
Read moreLeadership Strategies for Remote Teams
1. Develop a Centralized Knowledge Base Encourage team members to share insights and lessons learned through regular knowledge-sharing sessions. Utilize collaborative tools like digital whiteboards and online meeting rooms to…
Read moreAI Companion: From Assistant to Agent
Zoom’s AI Companion has evolved into an agentic AI, capable of reasoning, remembering, and executing tasks across the platform. Key features include:​Zoom+2Zoom+2Zoom+2 🎯 Custom AI Companion Add-On Launching in April…
Read moreThe Hidden Knowledge Crisis: Why Finding Information at Work is Harder Than Ever
In today’s fast-paced digital workplace, information is abundant but knowledge is increasingly difficult to find. Despite our sophisticated technology and collaborative tools, organizations are facing a hidden crisis that hampers…
Read moreGoogle and NVIDIA Collaborate to Advance AI Solutions for Real-World Challenges
Google and NVIDIA have a longstanding partnership aimed at making artificial intelligence (AI) more accessible and beneficial for developers and users alike. At the recent NVIDIA GTC global AI conference,…
Read moreEnhancing App Security and Developer Support on Google Play
At Google, we are committed to providing a secure and trustworthy environment for both developers and users on Android and Google Play. Our ongoing investments aim to make it easier…
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